Reference

Privacy Policy for your India account

Your account data, UPI reference IDs, Paytm and PhonePe wallet records, cookie choices and support messages are covered in this Privacy Policy for lottari.

UPI data careCookie choicesPaytm recordsPhonePe checks
lottari Privacy Policy for your India account
PRIVACY CONTACT

Reach us about privacy requests

Privacy requests work faster when we can match your message to the account without exposing extra data.

Privacy email Write to [email protected] from the email on your account. Include your account ID, the data category involved, the action you want, and any relevant dates, so we can route the privacy request without extra back-and-forth.
Account chat Open chat after signing in when your question involves wallet records, UPI references, login alerts or cookie settings. The signed-in session helps us match you to the account while asking for fewer identity documents.
Contact form Use the contact form if you cannot sign in. Share a reachable email, approximate last login date and payment method used, but never send full UPI PINs, Paytm passwords, PhonePe credentials or one-time passcodes.
DATA CONTROLS

India data handling at lottari

We treat privacy as an operating control, not a footer link. Account, wallet and support records sit in separate access groups, so staff see only what they need…

Data we collect

We collect your name, contact details, date of birth, login records, device signals, game session IDs, wallet references and support…

Payment records

For UPI, Paytm, PhonePe and Google Pay, we keep transaction IDs, amount, time, status, linked account identifiers and processor replies.

Cookie controls

Cookies help keep you signed in, remember language choices, protect sessions and measure page errors.

Security checks

Login alerts, device matching, password resets and session expiry protect the privacy of your account.

Retention periods

We keep records while your account is active and for a reasonable period after closure where law, payment disputes, fraud…

Change requests

You can ask us to correct outdated details, receive a copy of account data, restrict certain processing or delete eligible…

Privacy questions before you join

These answers explain the choices you have under this Privacy Policy before and after you open an account. They focus on India account data, local wallet references, cookies, identity checks and the contact route for privacy requests. If your concern involves a transaction dispute or blocked login, contact support as well so the privacy team can locate the right records without asking you to repeat sensitive details.

We collect contact details, profile fields, login activity, device data, game session references, support messages and wallet records. Each category is tied to a purpose, such as account access, fraud checks, payments, legal duties or service fixes.

We use payment references to confirm deposits, verify withdrawals, trace failed transfers and handle disputes. We store transaction IDs, status, time, amount and linked account details, not your UPI PIN or wallet password.

Yes. Email [email protected] from your account email or use signed-in chat. We may verify your identity first, then provide the account data we can share under applicable law and security rules.

Send the corrected detail through your account settings or privacy email. For fields tied to withdrawal checks, we may ask for proof before changing them, because wrong edits can affect ownership and payments.

Cookies and similar tools recognise your browser, remember choices, protect sessions and measure page errors. You can clear or block them through browser settings, but account security pages may need certain cookies to function.

We delete or anonymise eligible records when they are no longer needed for account operation, legal duties, payment disputes, support history or security checks. Some data may remain for a lawful period before removal.

Access is limited by role. Support can view records needed to answer your query, payment staff can view transaction status, and privacy staff can handle correction, export, restriction or deletion requests.